Returns

How does returns work?
As a consumer, you legally have a 14-day cooling-off period. You can return the order during this period.

Register a return
Please indicate which items you are returning via returns@autogeurtjes.nl. You will then receive an instruction by email.

Packing & delivery
Return the items in the original packaging. You can then pack the returns and deliver them to a PostNL point . You will receive a track & trace code.

Money Back
You will receive the money back into your bank account within 5 working days.

When will my return be processed?
Processing a returned item takes an average of 5 working days.

What are your return conditions?
As a consumer, you legally have a 14-day cooling-off period. You can return the order during this period. The return period starts from the moment you receive your order.

The items can be returned (if possible) in the original packaging. This includes labels, stickers and without signs of use.

If the item is no longer in its original condition, we may hold you liable for this and this will be deducted from the return amount.
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